Returns

If you are not completely satisfied with any of the items you received please notify us immediately quoting your order reference number.

Goods must be received in original condition and packaging, with all components intact. Refunds will be given up to 7 days after your order as been received by you.

All refunds will be credited to the Paypal account used to make the order.

Please note that Herts Party Bags will not cover the cost of returning items.

Our address is:
Herts Party Bags
4 The Glebe
Stevenage
Hertfordshire
SG2 0DJ

If we are not notified of any damage/inaccuracies within the 24 hour period, we will believe your order to be in full satisfactory state and no refunds will be given.

Customer Testimonials

Great Quality Products, 5* Customer service from hertspartybags

samantha*cupcakes

Arrived super fast and look the part. Very pleased. Thank you

sarahab88

Amazing, great item, very pleased and happy. Thank you :-)

mersmiche

Excellent service great communication highly recommended A++++++++++

stellaboy85

they are just like you said and they are perfect just what i wanted thank you

karkare-j6lvn3rq

Exceptional service ! Over the moon with our party parcels thank you so much x

laurahickman52

Amazing. Will make a difference in my daughter's birthday. Thank you.

jeanmichellehcim